UK Mainland (excluding Islands, Scottish Highlands and Aberdeen):
- Fabric samples will be sent out via Royal Mail Second Class post, the cost of which is included in the sample price.
- Cushions will be sent out using a next day courier service at a cost of £9.95.
- Fabric by the metre will be sent out on a roll using a next day courier service. With the exception of velvet this will be at a cost of £13.95. A delivery charge of £19.95 applies to velvet fabric orders. There will be no additional delivery cost for cushions ordered at the same time as fabric.
For orders and enquires from overseas and areas outside of the UK mainland (including offshore areas, islands, the Scottish Highlands and Aberdeen) please contact us at firstname.lastname@example.org to make a direct order.
Once we have received your order and provided the items you have ordered are in stock we will endeavour to deliver this to you as soon as possible, typically within 3 to 5 working days. If any of the items you have ordered are not in stock we will contact you to provide you with an alternative delivery timescale.
Delivery times are estimated timescales and may be subject to change without notice. We will notify you as soon as possible if the delivery timescale is going to be significantly longer than the timescale quoted.
We will email you once we have dispatched your order providing tracking details for your parcel.
We accept no liability for financial loss arising from deliveries made before or after our estimated delivery timescale.
We endeavour to check our products before dispatch and to suitably package goods for transit purposes only.
We carry the risk of loss or damage to the goods until you have signed for them.
Products must be carefully checked at the time of delivery and signed for by an adult.
We will not be liable for financial loss or damage arising out of defective damaged or wrongly delivered goods over and above the value of the goods themselves.